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Item No. 07801-01 Online 
Approved for 1.5 Category A CE credits.

Communication failures in radiology department stem from a variety of sources and significantly influence the success of patient care. Patient safety and quality of care depend on the accurate and timely transmission of information. A major reason for accidents in medicine is that the continuum of care includes a chain of events where faults can grow and evolve. Author Anne Scott, B.S.R.S., R.T.(R), discusses the communication responsibilities of health care professionals, the types of communication failures that lead to medical errors and the medical cost associated with these errors, and methods to improve departmental cohesiveness and effectiveness.

First published in the Jan/Feb 2007 issue of Radiologic Technology . Reviewed and updated in 2009.

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